Support

Step-by-step help

Getting support

Where to send questions, account notes, and anything that got in your way.

CraftCenter Settings screen with account, Etsy shop, and support controls.
CraftCenter support visual

Use the contact page or email support@craftcenterapp.com. Include the email tied to your CraftCenter account when your question is account-specific.

Before you reach out
Use your CraftCenter emailIt helps us connect the question to your account.
Include the shop contextListing, order, or connection details help us answer faster.

Get launch updates

Shop help for the moments between orders, photos, and listing edits.

Join the launch list and we will let you know when CraftCenter opens to more sellers.